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FAQ
Please browse the most popular
questions on our recruiting
information.
Should you need further information,
please submit your question to our
recruiter through “1:1 Inquiry” below.
1:1 Inquiry
- questionCan I revise my application after submitting it?
- On the Application menu, you are allowed to Save or Submit your own application.
You can find both of the buttons, Save and Submit on the last page of the menu.
“Save” means that you are saving the application so that you can anytime revisit the menu and revise it if needed within the application period.
However, if you would like to apply for the position, you must click on the “Submit” button by the time the application period ends.
Please make sure to fill out all the information correctly before submitting it as you cannot revise it after the submission.
And, after the submission, you can still check your submitted information through “View/Edit Application” menu.
- questionIs it acceptable if the application is duplicated?
- A multiple application will not be accepted.
Meanwhile, once you receive failure notice for the position, you can apply for another open position of ours.
However, you can make several drafts of application unless you submit it all. In such case, only one application is acceptable.
- questionCan I revise my application that I submitted through your Database system?
- If hiring process for the position that you are applying for is in progress, you cannot revise your application.
However, if there is no hiring process ongoing, you may revise it anytime you want even if you have submitted it before.
And also, you can apply for another open position after submitting an application through our database system.
In this case, your information will already be filled out all and you may revise or add more information to it.
- questionI cannot see my picture on pre-view page.
- Please change the file name of the picture with digits or English characters.
When you still cannot see the picture on the preview menu even though you have input it all correctly, please do not worry.
It is only because of the environment of your PC and the picture will show on our own system well.
In this case,
However, please make sure to upload your picture with a size of 3 by 4 and also create the file name without Korean/special characters.
The file name shall be, for example, axadirect.jpg, direct1566.jpg or 15661566.jpg
In this case, the following instructions will help you see the picture.
1. Please find the window menu through [Tool → Internet Option → Advanced]
2. And you will find the ‘Always send URLs as UTF-8’ is checked.
3. Uncheck it and close all windows and revisit our application menu.
On the other hand, please make sure to upload your picture with a size of 3 by 4.
- questionIt says that I need to check the typing form of the date
- The date is required to be input with year, month, day.
The form shall be YYYYMMDD.
e.g. 20030909
- questionI have trouble logging on through View/Edit Application menu
- Please check the information that you initially input onto our system; your name, birthdate, gender and password.
The password is case sensitive.(Capital/small letters)
Please make sure you do not make a space between the passwords.
If you cannot solve this log-in problem with the information above, please contact us at 02-3479-4959.